|
|
|
Adsense/Adwords - make a million lose a million?
The orig version of this article can be found at: http://www.HelpmeBuilda.com/newsletters/news010505.asp - and it contains graphics. but none the less here it is: Adsense and Adwords Make a Million Lose a Million? In this months newsletter I’m...
Domain Names: A Sneaky Attempt To Take My Name
If you have a domain name(s) that you’ve registered how much thought have you given to who else might want the name? That question crossed my mind only in the context of - do I have a name that others might like to buy or one that could potentially...
How To Control Search Engine Robots
Wouldn't it be nice to be able to leave some code in your web site to tell the search engine spider crawlers to make your site number one? Unfortunately a robots.txt file or robots meta tag won't do that, but they can help the crawlers to index your...
Learn To Manage Your Projects With Project Management Training Software
Project management training software describes in a very understandable way how projects should be managed and it is designed for business and IT people who are involved in IT projects. This software shows how IT projects should be managed, from...
User Friendliness: Do Computers Have to be Clinical and Boring?
While sleeping through a lecture recently I roused for just long enough to catch the lecturer saying that "Error messages should not try to be funny or amusing, they should be clear and concise". This got me thinking about the ever-elusive goal of...
|
|
| |
|
|
|
|
HelpDesk & Asset Management Software - Top Reasons for Why You Need One
Your company will have hardware like PCs that come under various warranty periods. Do you know which batch of PCs are under warranty & the number of PCs for which the warranty is about to expire (so that you can plan for an AMC)? Can you split up & tell how much AMC charges you pay for each hardware component or for each vendor?
Typically your company gets hardware parts and accessories from different vendors. Is your purchasing done centrally? Can you get the information of all vendors & the products they offer on a single click? Can you compare prices & other information before placing an order? Can you modify a purchase order (PO), have a revision history & email the vendor the updated PO? Can you track POs till all the items mentioned in a PO arrive?
You might have entered into contracts with various vendors. Do you maintain & keep track of all your maintenance & support contracts in one place? How about having soft copies of actual contracts that are available to you through a web browser and is always a single click away?
Your company has a variety of hardware like PCs, printers, scanners, OHPs etc and a
plethora of software ranging from MS Office to Adobe Photoshop (all of various versions). Are you still using spreadsheets & manually tracking all these assets? Can you tell whether all the software you have comply with licensing? Can you tell how many of these hardware components & software copies are available with you at any instant? Can you tell how much of these are under utilized or not utilized at all?
Your employees come up with different service requests ranging from "Not able to print from my PC" to "Cannot send mail". How do you ensure that such requests are taken care of by your support staff, that too efficiently? How do you ensure none of the requests fall through the cracks? Is there a Knowledge Base which can offer self-help for the employees? How do you keep track a high volume of requests?
AdventNet's ServiceDesk Plus can be your single answer to all the above questions. Try it now & you will know. Pricing starts at $495 & there's a Free Edition too for managing upto 25 Workstations. For more information, visit http://www.servicedeskplus.com
|
|
|
|
|
|